tribun Casino & Sportsbook Service Notice

We at tribun provide an online gaming and sportsbook service available only in jurisdictions where local law permits such services. This legal notice sets out the scope of our service, who may use tribun, and the legal responsibilities of both tribun and our users. It is not a substitute for legal advice—if you have questions about whether tribun is available in your jurisdiction, consult local authorities or a legal professional.

tribun services are not available everywhere. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use of tribun comply with the laws of their own jurisdiction. If you access tribun from a prohibited jurisdiction, your account may be suspended or closed, and any balance may be forfeited.

This notice covers service availability, account eligibility, data protection, and how to contact us with legal inquiries. Read it carefully before you use tribun. If you do not agree with any part of this notice, do not create an account.

Service Availability & Jurisdiction Restrictions

tribun operates in Indonesia and other supported jurisdictions. Our service is available to users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other areas where local law permits online gaming. We do not offer our services in jurisdictions where online wagering is prohibited.

We determine service availability based on the user's location at the time of account creation and ongoing use. If we detect that you are accessing tribun from a prohibited jurisdiction, we may suspend or close your account without notice. Any balance in your account will be forfeited. We may report prohibited activity to relevant authorities as required by law.

Users are solely responsible for verifying that access and use of tribun comply with the laws of their own jurisdiction. tribun does not provide legal advice. If you are unsure whether tribun is available in your location, contact your local gaming regulator or a legal professional before you register.

Account Eligibility & User Responsibilities

To open an account on tribun, you must be of legal age in your jurisdiction. You must provide accurate personal information—your full name, date of birth, email address, and phone number. You are responsible for keeping this information current. If your circumstances change (such as a change of address or jurisdiction), you must update your tribun account.

You may open only one account per person. If we detect multiple accounts linked to the same individual, we will close all but one and may forfeit any balance. Account sharing is prohibited. You are responsible for keeping your login credentials confidential. If your account is accessed by someone else, notify our support team immediately.

By using tribun, you confirm that you are not a resident of a jurisdiction where online wagering is prohibited, and that your use of tribun complies with local law. You agree to indemnify tribun against any legal claims arising from your violation of this condition.

Data Protection & Privacy on tribun

We at tribun protect your personal data using industry-standard encryption and security practices. Your information is used only to provide our service, process payments, verify your identity, and comply with legal obligations. We do not share your data with third parties without your consent, except as required by law.

We retain your personal data only for as long as necessary to provide our service and comply with legal obligations. When you close your account, we retain your data for a limited period to settle any outstanding bets or disputes, then delete it in accordance with our data retention policy.

For detailed information about how we collect, use, and protect your data, see our Privacy policyIf you have questions about your data, contact our support team via live chat, email, or in-app messaging.

Payment Methods & Financial Responsibility

tribun accepts deposits and withdrawals via six e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and four bank virtual accounts (mobile banking, local payment, online payment, e-wallet). All payment methods must be registered in your name and verified on tribun. Deposits from accounts in other names will be rejected.

You are responsible for ensuring that your use of tribun and your payment methods comply with the laws of your jurisdiction. tribun is not responsible for any legal consequences arising from your payment activity or your use of tribun.

Deposits are non-refundable once credited to your tribun wallet. Withdrawals are processed to the same payment method you used to deposit. If a payment fails or is disputed, contact our support team. We will investigate and respond within a few hours during business days.

Limitation of Liability & Dispute Resolution

tribun is not liable for losses resulting from your betting decisions, your payment provider's failure, or circumstances outside our control (such as internet outages or power failures). We are liable only for direct losses caused by our documented negligence or material breach of our terms.

If you believe tribun has breached our terms or caused you direct loss, contact our support team. We will investigate and respond within a few hours during business days. If the dispute cannot be resolved through our support process, you may escalate it in writing to our compliance team. We will respond within five business days. Our decision is final and binding unless your jurisdiction provides a legal appeals process.

tribun operates transparently within the jurisdictions where we are permitted to do so. Users are responsible for verifying local-law compliance before accessing our service.

Contact & Legal Inquiries

If you have legal questions about tribun, our service, or this notice, contact our support team. We are available via live chat (during business hours), email, and in-app messaging. We respond to most inquiries within a few hours during business days.

For formal legal inquiries or complaints, you may also contact our compliance team in writing. Include your account details, a description of your issue, and any supporting documentation. We will respond within five business days.

This legal notice is governed by the laws of the jurisdiction in which tribun operates. Any legal action related to this notice or our service must be brought in that jurisdiction. If any part of this notice is found to be unenforceable, the remaining parts remain in effect.

Changes to This Notice

We may update this legal notice at any time. When we make material changes, we notify you via email or in-app message. Your continued use of tribun after such notification means you accept the updated notice. If you do not agree with updated terms, you may close your account.

tribun services are available only where local law permits. Users are responsible for verifying compliance with their own jurisdiction's law. If you have any doubt about whether tribun is available in your location, contact our support team or a legal professional before you register.